Accessibility Statement

Effective Date: 4th August 2025

Signpost Wellbeing is committed to making our website accessible to as many people as possible. This means ensuring that everyone — including people with disabilities — can use our website and access the support and information we provide.

We aim to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, at AA level wherever possible.

What We’re Doing to Improve Accessibility

To make our website user-friendly and inclusive, we:

Use clear, simple language
Ensure good colour contrast and readable font sizes
Use headings and structure to support screen readers
Make the site compatible with keyboard navigation and assistive technologies
Regularly review the site for accessibility issues and improve based on feedback

What to Do If You Have Difficulty Using the Site

We know that not all areas of the site may be fully accessible yet, and we are actively working to improve this. If you have any trouble accessing content or using our website, please contact us and we will do our best to help:

Email: office@signpostwellbeing.com
Phone: 07459 055150

We can provide information in alternative formats upon request (e.g. large print, audio, or Easy Read).

Reporting Accessibility Issues

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, we encourage you to let us know so we can address the issue.

You can also report accessibility concerns to the Equality Advisory and Support Service (EASS) if you’re not satisfied with our response:
https://www.equalityadvisoryservice.com

Future Improvements

We are continually working to improve the accessibility of our website and digital services as part of our broader commitment to inclusivity and equal access for all.